Aruba:
Tel: 297 588 4927
 


 
St.Maarten:
Tel: 599 542 6758
 

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Guarantees/ Assurance
 

Your purchase from Pearlgems is a quality piece of jewelry manufactured with the utmost skill & care using modern manufacturing techniques. Damage resulting from misuse, lack of care or an accident and the effects of normal wear and tear are not covered by this guarantee.

Safe Shopping Guarantee: We guarantee that every purchase you make through our website will be safe. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have initiated physical, electronic, and managerial procedures to safeguard the information we collect.

Transaction Options
We offer you a choice of transaction options for your purchases to help you feel comfortable.

  • Credit Card
    We are able to process your credit card immediately for instant approval, which expedites the transfer of funds and minimizes the delay in shipping your purchases. We obtain credit card authorization from the card-issuing bank and employ other verification techniques before completing any transaction.

  • Telephone and Fax
    If you prefer not to use your credit card over the internet, you can place your order via email or fax and then give us a call. One of our experienced representatives will take your credit card number and verify the details of your order.

Appraisals, Certificate of Authenticity

An appraisal certificate is included with every diamond, pearl and gemstone jewelry piece we ship. This certificate mentions a detailed description of the jewelry purchased. Pearlgems and its manufacturers certify that its diamonds, pearls and gemstones are genuine. Pearlgems does not sell simulated or lab created gemstones, diamonds or pearls. All gold and platinum jewelry pieces are stamped 14K, 18K or PLAT (PL or 950) or Platinum.